Privacy Policy

Welcome to Webroomer PG App (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Paying Guest (PG) Booking App and related services (collectively, the “Platform”). By accessing or using Webroomer PG App, you agree to this Privacy Policy. If you do not agree with it, please discontinue using the Platform. 1. Information We Collect We collect information to provide a safe, efficient, and personalized experience for both tenants and property owners. a. Personal Information When you register, create a profile, or book a PG, we may collect: Full Name Mobile Number Email Address Gender Address or Location Details ID Proof (if required for verification) Payment details (processed through secure third-party gateways) b. Property Information If you are a property owner or manager, we may collect: PG or property name, address, and amenities Room details, rent structure, and availability status Property photos and descriptions c. Booking and Usage Information Booking history, preferences, and feedback Check-in/check-out dates and interactions Communication between owners and tenants through the app d. Device and Technical Data We automatically collect: Device ID, model, and operating system IP address and app usage activity Crash logs and analytics data e. Location Data With your consent, we collect your location to display nearby PG listings and improve search accuracy. 2. How We Use Your Information We use collected information to: Facilitate PG bookings and manage user accounts Connect tenants with verified property owners Display accurate listings and real-time availability Communicate booking confirmations, updates, and offers Improve app performance and user experience Provide customer support and handle disputes Prevent fraud and ensure compliance with legal requirements 3. Information Sharing and Disclosure We do not sell or rent your personal information. We may share it only as necessary in the following cases: With Property Owners: To confirm your booking and allow direct communication. With Tenants: If you list a property, limited property details will be visible to interested users. With Service Providers: For secure payment processing, app analytics, and technical support (under confidentiality agreements). For Legal Purposes: When required by applicable laws, regulations, or government authorities. 4. Data Security We adopt strong encryption and security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no digital system is completely secure, and we cannot guarantee absolute protection. 5. Your Rights and Choices You can: Access, update, or delete your account information anytime Withdraw consent for location tracking or marketing communication Request correction or removal of inaccurate data Delete or deactivate your account For assistance, contact us at support@webroomer.com . 6. Cookies and Tracking Technologies We may use cookies and similar technologies to: Remember user preferences Improve app navigation and personalization Analyze traffic and user activity You can disable cookies via your browser or device settings, but this may affect certain app functionalities. 7. Third-Party Links and Integrations Our app may contain links to external websites or third-party integrations (such as payment gateways or analytics tools). We are not responsible for their privacy policies or practices. Please review their policies before sharing any information. 8. Children’s Privacy Our services are intended for users aged 18 years and above. We do not knowingly collect personal data from minors. If you believe a child has shared information with us, please contact us for removal. 9. Policy Updates We may update this Privacy Policy periodically. Changes will be posted with a new “Last Updated” date. Continued use of our services after updates indicates your acceptance of the revised policy. 10. Contact Us If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us at: Email: webroomer.com@gmail.com